Answer and act on WhatsApp or your website
It answers from your own data, then does the next step, such as changing a booking or opening a ticket.
AI agents for business that do the next step, then ask a person
An AI agent reads what comes in, decides the next step from your rules and does it in your tools: it fills a record, drafts a reply or books a slot. A person approves anything that costs you money.
Book a free 30-minute call
You'll talk to Usama, who writes the code.
What an AI agent can do for your team
Read documents and update records
Invoices, forms and emails read into your CRM, ERP or spreadsheet. Anything it is not sure of is flagged for a person.
Prepare the next step in a workflow
It drafts the reply, the quote request or the follow-up, and your team sends it.
Look things up across your tools
Staff ask in plain words and the agent checks your help desk, store or files, with a link to the source.
What an AI agent never does alone
- Agree to refunds or prices that aren't on your list
- Make a promise your business would have to honour
- Delete or overwrite records
- Act when it isn't sure
These go to a named person on your team, with the context attached.
How we build and test an agent
Pick one workflow
One task that happens often and has a clear right answer.
Write the rules with you
What the agent may do alone, and what it must hand to a person.
Test on your past examples
We run it on real cases from your tools and share every result.
Agree the pass bar
In writing, before it touches live work.
Start with approvals
At first your team approves each action. You remove approvals step by step.
AI agent, chatbot or automation?
A chatbot answers questions. An automation runs the same fixed steps each time. An agent sits between the two: it reads the case, picks the next step from the rules you set, and does it in your tools.
If a fixed automation or your help desk's built-in AI does the job, we'll say so and use that.
Projects we've worked on
We don't name clients. Each build is described with the client's details removed.
- 6,000+ active users on an AI SaaS we worked on
- A PDF bank-statement converter
- A video clipping tool
- A live shopping app
- A luxury car hire site
Your code, your accounts
All source code goes into your GitHub. It runs in your accounts, and the AI model account is in your name. You approve each milestone before the next one starts. Nothing is held in our accounts, so there's no lock-in.
Questions people ask
What is an AI agent for business?
Software that reads a request, decides the next step from rules you set and carries it out in your tools, such as filling a record or drafting a reply. A person stays on the steps that cost you money.
Is this AI agent development or a ready-made tool?
Development. We build the agent around your workflow and tools, with the code in your GitHub and the AI account in your name.
Which tools can the agent work in?
Tools with an API or an export: CRMs, help desks, stores, booking systems, spreadsheets and WhatsApp through the WhatsApp Business Platform. We check yours before you pay for anything.
Will it make mistakes?
Sometimes, which is why we test it on your past examples first and keep a person on any step where a mistake would cost you.
Can we switch it off?
Yes. Any manager can switch it off, and your team can see each action it took.
Which next step does your team repeat all day?
Bring it to a free 30-minute call. We'll tell you if an AI agent should do it, or something simpler.
You'll talk to Usama, who'd build it.
30 minutes · no slides · a written answer if it's not a fit