An AI medical receptionist for the front desk, not the medicine
Your front desk answers the same questions all day: opening hours, booking changes, what to bring, where to park. An AI medical receptionist takes that admin. It never gives medical advice.
You'll talk to Usama, who writes the code.
What the AI medical receptionist handles
- Booking questions and changes
- On your website, by text message and on WhatsApp, using your booking system's own rules
- Reminders and what to bring
- Messages sent from your own templates
- Intake forms
- Read and filed into your system, with missing fields flagged
- Inbox sorting
- Referrals, results letters and supplier emails sent to the right person
- Admin questions
- Answered from your clinic's own information
What stays with a person
Anything clinical. Any message about symptoms, medication, results or anything urgent goes straight to your staff. The automatic reply to those messages always gives your phone number and the local emergency number. The AI never judges how urgent something is and never gives medical advice.
Data and privacy
Health data needs extra care. The AI only sees what the workflow needs, runs through accounts in your clinic's name and keeps a log of what it did. You get a one-page data note before the build, and we work with whoever handles data protection at your clinic. We don't paste patient data into public AI tools.
Tools we can connect
Booking and practice software with an API, Google or Outlook calendars, email, SMS and WhatsApp Business, web forms. We'll confirm your exact setup on the call before you pay for anything.
Projects we've worked on
We don't name clients. Each build is described with the client's details removed.
- 6,000+ active users on an AI SaaS we worked on
- A PDF bank-statement converter
- A video clipping tool
- A live shopping app
- A luxury car hire site
Ask on the call which past project is closest to your setup.
Your code, your accounts
All source code goes into your GitHub. It runs in your accounts, and the AI model account is in your name. You approve each milestone before the next one starts. Nothing is held in our accounts, so there's no lock-in.
Who you'll work with
I'm Usama. I write the code on every project and I'm the person on your call. Samisoftz is me and a small team, so we take a few jobs at a time.
Questions people ask
Will it give patients medical advice?
No. It handles admin only and passes anything clinical to your staff.
Can it work with our booking system?
If your booking system has an API, usually yes. We'll check before you pay for anything.
Where does patient data go?
Only to the systems listed in the data note, under accounts in your clinic's name. We keep it to what the workflow needs.
Can it work as an AI receptionist for a medical practice?
For messages, yes: booking questions, changes and admin questions. It doesn't take clinical calls.
What about AI for dental offices?
The same admin work applies: bookings, reminders, recall messages and forms.
Which question does your front desk answer most?
Tell us on a free 30-minute call.
You'll talk to Usama, who'd build it.
30 minutes · no slides · a written answer if it's not a fit